ERI Privacy Policy
Protecting your privacy is important to ERI (“ERI”). Please take a moment to read the following policy to learn how we handle your personal information.
Why we collect personal information
ERI collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range of offerings available to you. In addition, we use your personal information to keep you up to date on the latest product announcements, software updates, special offers and other information we think you'd like to hear about. This may occasionally include information from other technology companies about products and services that can add value to your computer products. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products. A phone number provided as an optional form of contact will only be used if we can't reach you by email.
How we collect personal information
We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request service. In addition, when you register to make a trade, purchase or ask to be included in an email mailing list, we collect and store the information you provide in a secure database.
When we disclose personal information
ERI may occasionally share your personal contact information with the manufacturers that contract our services so that they can keep you informed about any related products and services. Please visit the forwarding manufacturer's website to find out more about their stated privacy policy.
At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.
How we protect your personal information
ERI safeguards the security of the data you send us with physical, electronic and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often; use a combination of letters and numbers, and make sure you use a secure browser.
ERI safeguards the security of the data you send us with physical, electronic and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often; use a combination of letters and numbers, and make sure you use a secure browser. ERI uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make a purchase or participate the Reuse and Recycling services from a ERI website, you must use an SSL-enabled browser such as Safari, FireFox, Netscape Navigator 3.0 or later, or Internet Explorer 7.0 or later. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.
Collecting other personal information
When you browse ERI's website, you are able to do so anonymously. Generally, we don't collect personal information when you browse - not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.
Like many websites, the ERI website uses "cookie" technology. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you, except perhaps your first name so we can welcome you on your next visit. Cookies help us understand which parts of our websites are the most popular, where our visitors are going and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better.
In some of our email to you, we use a "click-through URL." When you click one of these URLs, you pass through our web server before arriving at the website that is your destination. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.
Website Links and Standards
ERI does not knowingly solicit personal information from children or send them requests for personal information.
ERI's website contains links to other sites. ERI does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
ERI's Privacy Policy is subject to change at any time.